Community Manager
EXPERIENCE: 2+ YEARS
LOCATION: REMOTE
ABOUT THIS JOB:
As a Community Manager, you will be responsible for managing and growing online communities and social media platforms for a brand or organization. Your main duties will include developing and executing social media strategies, engaging with followers and customers, and monitoring and analyzing social media metrics to improve performance.
REQUIREMENTS:
- Proven experience as a community manager or similar role
- Excellent written and verbal communication skills
- Strong understanding of social media platforms, metrics, and best practices
- Ability to develop and execute social media strategies that drive engagement and growth
- Strong problem-solving skills and ability to manage multiple priorities in a fast-paced environment
Responsibilities:
- Develop and execute social media strategies to grow and engage online communities and social media platforms
- Create and curate engaging content for social media platforms such as Facebook, Twitter, Instagram, and LinkedIn
- Respond to comments, messages, and inquiries from followers and customers in a timely and professional manner
- Monitor and analyze social media metrics to improve performance and report on key insights and trends
- Identify and engage with influencers and brand advocates to grow the community and increase brand awareness
- Collaborate with other departments such as marketing, customer service, and product development to ensure a consistent brand voice across all channels
- Stay up-to-date with social media trends, tools, and techniques to optimize performance and grow the community