DESIGNING FOR PEOPLE: HUMAN-CENTERED CONTENT

Human-centered content (HCC) refers to any type of content that is designed to fulfill the genuine requirements of its intended human audience

5 min

Design

Marina

Designing for people is the cornerstone of creating engaging and impactful content. A human-centered approach to content creation puts the needs and interests of the target audience first, providing a more personalized and empathetic connection between the content creator and the audience. In this guide, we will explore the key principles of human-centered content and provide step-by-step instructions for implementing this approach in your content strategy. Whether you are a marketer, content creator, or designer, this guide will provide you with the tools and insights needed to produce content that resonates with your audience and achieves your business goals.

The human-centered approach

Human-centered content (HCC) refers to any type of content that is designed to fulfill the genuine requirements of its intended human audience. The human-centered approach is a content creation and communication strategy that prioritizes the needs and interests of the target audience over those of the brand or organization. It aims to create a more empathetic and personal connection between the content creator and the audience by understanding their problems, pain points, and desires. This approach helps to create content that is relevant, valuable, and engaging to the audience, ultimately driving better engagement and achieving business goals.

To create content with a human-focused approach, implement these steps:

1. Identify your target audience:

Define your target audience by considering factors such as demographics, interests, and pain points.

2. Conduct audience research:

Gather information about your audience through surveys, focus groups, or online research.

3. Develop a deep understanding of your audience:

Use the information gathered from research to develop a deep understanding of your target audience. This will help you to create content that resonates with them.

4. Define your content goals:

Determine what you want to achieve with your content and what message you want to convey.

5. Create a content strategy:

Develop a plan for creating and distributing content that will engage your target audience and achieve your goals.

6. Create valuable content:

Use the information gathered about your audience to create content that addresses their pain points and provides value.

7. Evaluate and refine your content:

Continuously evaluate and refine your content based on audience feedback and engagement metrics to ensure that it remains relevant and valuable.

Be more human with your content

How be more human with content

Being more human with content means creating content that feels personal and relatable to the target audience. When the audience feels that the content is tailored to them and their interests, they are more likely to engage with it, share it with others, and become loyal brand advocates.

Show empathy:

Understanding the audience's challenges, pain points, and desires is key to creating content that resonates with them. Empathy helps you to see things from the audience's perspective, allowing you to create content that is relevant, valuable, and engaging. This helps you to create content that addresses their pain points, provides value, and makes them feel seen and heard.

Use a conversational tone:

Write content as if you were speaking to a friend. Using a conversational tone when writing content is a key aspect of creating a human-centered approach. A conversational tone makes the content feel more approachable and relatable as if the audience is having a conversation with a friend rather than reading an advertisement. This type of tone helps to build trust and credibility with the target audience, making them feel more comfortable with the brand and more likely to engage with the content.

Add a personal touch:

Adding a personal touch to your content is a great way to create a human-centered approach. This can be achieved by sharing personal stories and experiences that relate to the topic at hand. Personal stories help to humanize the content and make it more relatable and memorable to the audience. They provide a deeper level of connection and help the audience to understand the brand and the content creator on a more personal level.

Ask questions:

Asking questions and inviting feedback is an important part of creating a human-centered approach to content. By asking questions and encouraging audience engagement, you can build a relationship with the target audience and make them feel valued. This type of interaction helps to foster a sense of community and makes the audience feel like they are a part of the conversation.

Show genuine interest:

Showing genuine interest in your audience is important. By demonstrating that you are truly interested in the audience's needs and perspectives, you can build a strong relationship with them and make them feel valued. This type of interaction helps to foster a sense of community and make the audience feel like they are a part of the brand. You can also actively seek out the opinions of your audience through surveys, polls, or other types of engagement activities. 

The human-centered approach wins

The human-center approach to content is characterized by a conversational tone, personal stories and experiences, and a genuine interest in the audience. By focusing on the needs and perspectives of the audience, the content can create a personal and empathetic connection with them.

In comparison, traditional content creation often focuses more on the goals and objectives of the brand, rather than the needs of the audience. While this type of content can still be effective, it may not have the same level of personalization and emotional connection as human-center content.

The increased popularity of the human-center approach can be attributed to its ability to build stronger relationships with the target audience. By creating a personal and empathetic connection with the audience, the content can be more memorable and impactful, ultimately leading to increased engagement and loyalty.

In today's crowded digital landscape, it's more important than ever to create content that stands out and resonates with your target audience. By adopting a human-center approach, you can create content that is not only effective but also memorable and impactful.